Last updated: February 26, 2026
1. Information We Collect
We “FEIRUS LLC dba WindowServe” collect information that you provide directly to us, including:
- Name, address, phone number, and email address
- Service requests and project details
- Payment information (processed securely through third-party providers)
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete home service requests
- Process payments and send invoices
- Communicate with you about services, appointments, and updates
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share information with:
- Service providers who assist in delivering our services
- Contractors and technicians assigned to your projects
- Payment processors for transaction processing
- Legal authorities when required by law
Opt-In Consent
Before collecting your information, we will obtain your explicit consent through this website opt-in form: https://windowserv.com/contact. By providing your personal information, you are expressly consenting to the collection and processing of that information for the purposes outlined in this Privacy Policy.
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
6. Cookies and Tracking
Our website may use cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact FEIRUS LLC dba WindowServe at:
- Email: [email protected]
- Phone: +1 (516) 970-5323